Senior Living Communities

Within your community and beyond its walls, Philips Senior Living solutions─including CarePoint with AutoAlert─help seniors lead more independent, safer lives with greater peace of mind.

Why Philips?


When it comes to peace of mind for seniors, their families, and the caregivers on your staff, Philips delivers across the care continuum─from Independent to Assisted Living and Home and Community based services. With comprehensive systems that address many aspects of a resident’s physical health and well-being, Philips’ solutions let them go about their daily activities with the confidence that their unique needs and circumstances are being tended to.


That trust and assurance comes both from the technology and the company behind it. Philips was a pioneer in medical alert systems in 1974, and we are a leader and innovator today. We have invested, and continue to invest, a tremendous amount of time and capital in advancing our systems. And our clients will tell you that no company is more emotionally invested in the safety and security of seniors than Philips.


Pioneer and innovator

For more than 40 years, Philips has advanced the technology to keep seniors safer.


Thousands of satisfied senior living communities

With some of the largest senior living providers as customers, Philips delivers what residents and operators need─peace of mind with the right technology.


Comprehensive solutions

Our products serve the full care continuum: IL, AL, CCRC, SNF, and Home Health.



Recommended by healthcare professionals

We’ve received hundreds of thousands of referrals from senior care experts─they’ll appreciate that you use Philips too.


Resident Safety & Wander Management


Philips Senior Living Solutions focus on the safety, health, and wellness of seniors. Our products, software, and services enhance care for seniors within and outside the walls of your communities.

CarePoint is a powerful, integrated, intuitive Resident Safety or Nurse Call System used by thousands of Senior Living Communities to help keep their residents safer. UL2560-certified and with a sleek new design, the system includes wireless nurse call for your campus and fall detection, enabling you to render aid and minimize lie times. And fully integrated resident access controls and wander guard with by-resident settings help keep those with memory loss out of harm's way.

And when your residents are off-campus, have them take GoSafe with them. With GoSafe, coverage outside the home is provided where AT&T wireless network coverage is available.

As increasing numbers of seniors opt to age in place outside your walls, our medical alert systems─HomeSafe and GoSafe─extend your reach, strengthen your connection with your consumers, and increase the well-being of those you serve.

Medical Alert

Advanced fall detection and nurse call

Our fall detection technology, AutoAlert, the most widely adopted in the industry goes far beyond standard help buttons to automatically alert caregivers if a fall is detected.


Medical alert coverage at home or away

Our solutions leverage mobile technology to provide the peace of mind of emergency assistance wherever you go.


Rapid response to home emergencies

Seniors have fast, easy, 24/7 access to a Lifeline response center in the event of an emergency.


Controlled access and wander management

Seamlessly integrated solutions to help your community and its more vulnerable residents to be safer.

Medication Management


Medication errors harm an estimated 1.5 million patients each year.* The ability to manage medications at home plays a key role in deciding whether a senior can continue to age in place or if further supervision is necessary.

The Philips Medication Dispensing Service enables independent living by automating the pill dispensing process.  When reminded by Philips Medication Dispensing Service, seniors dispense medication on time 98.26% of the time.* The system provides visual and audio reminders for each dose and alerts Caregivers for missed doses, required refills, dispenser errors and power outages.

Journal of Gerontological Nursing, July 2014.

Predictive Analytics


Drive more referrals to your senior living organization by positioning your communities as preferred providers in post-acute care. CareSage enables greater visibility into the “white space,” the critical timeframe post-discharge when the opportunity to directly assess a patient’s well-being is low and the risk of readmission is high. Philips’ powerful predictive analytics engine delivers actionable, forward-looking data that can be used to craft customized care plans, especially for high-risk patients.

A senior care breakthrough and an indispensable population health management tool, CareSage integrates EHR information with medical alert data and is the only solution that can identify when a senior needs assistance or is at risk for emergency transport in any upcoming 30-day period. The system empowers care teams to take preventative measures that can help seniors and their families avoid the cost and emotional toll of ER visits and reassure acute care providers that their patients are being well cared for.

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Proactive care

Anticipate—and take steps to prevent—falls and other urgent medical issues.

Insightful reports

Patient Risk Prediction Reports identify patients at risk for hospitalization in the next 30 days based on health decline and change in status.

Dynamic data

CareSage provides benchmark assessments, real-time alerts and reminders, risk analytic models, workflow analysis, and more.

Rapid deployment and full integration

CareSage can be implemented quickly and provides better care coordination through seamless system integration.

Care Segments



Service & Support


Deliver better care with confidence. We provide world-class phone support 24/7, and fast, efficient service through corporate service centers and a nationwide network of dedicated service professionals. When needed, parts can be delivered within 24 hours any day of the week. And our web-based and on-site training programs help keep your operations at peak performance.


Contact us to learn more.


  • Option 1: Information Around CarePoint with AutoAlert
  • Option 2: Parts & Accessory Orders
  • Option 3: 24x7 Technical Support


Interested in becoming a Philips Senior Living solutions reseller?


Argentum Senior Living Executive Conference
Denver, CO
May 9 - 12, 2016
Senior Living Innovation Forum
Napa, CA
June 5 - 7, 2016
Lincoln Healthcare Post-Acute Link Management Conference
Chicago, IL
June 8 - 10, 2016
Leading Age Annual Meeting & Expo
Indianapolis, IL
October 30 - November 2, 2016

Philips Lifeline Affiliations